We value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
1. Collection of Personally Identifiable Information and other Information
When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We use data collection devices such as “cookies” on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”.
If you choose to buy on the Website, we collect information about your buying behavior.
If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
2. Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our Website.
We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or
income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not contain any of your personally identifiable information.
3. Sharing of personal information
We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court
4. Links to Other Sites
Our Website links to other websites that may collect personally identifiable information about you. traditionofindia.com is not responsible for the privacy practices or the content of those linked websites.
5. Security Precautions
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
If you want to remove your contact information from all traditionofindia.com lists and newsletters, please mail to us at firstname.lastname@example.org
7. Advertisements on traditionofindia.com
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email
address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
8. Your Consent
Questions regarding this statement should be directed to the following address: email@example.com
How do I cancel an order?
You can cancel your order online before the product has been shipped and give you the option to make purchase other items of same value or less value.
Unfortunately, an order cannot be cancelled in case your product has been shipped or delivery has already been made.
How can I cancel items in my order?
You can cancel an item in your order, till the item is shipped by the seller
In order to cancel an item in your order:
Log into your traditionofindia.com account and go to the ‘My Orders’ page
Identify the item you want to cancel and click on the corresponding ‘View Details’ link
In the detailed order page, you will see ‘Cancel’ links against each of the items in that order
Click on the ‘Cancel’ link, indicate the reason for cancellation, and confirm cancellation
Once your cancellation request is created, we will ensure that the cancellation is processed as soon as possible
Why do I see a disabled ‘Cancel’ link?
A disabled ‘Cancel’ link can mean the following things:
– The item has already been shipped by seller
– The item has a quantity greater than one associated with it
– The item is non-refundable (example, e-Gift Vouchers, Wallet Top-Ups, etc)
– In any of the above cases, you can get in touch with our Customer Support for more information
How long will it take to process my cancellation request?
Once you request the cancellation of item(s) in your order, it will take us a maximum of 5-8 business days to cancel the order. You will be notified of the same. We never return the money, we give the option to our customers to make purchase other items of same value or less value from our store – traditionofindia.com
What are the modes of refund available after cancellation?
In order to confirm cancellation of item(s) in your order, you need to indicate your refund preference.
We never return the money, we give the option to our customers to make purchase other items of same value or less value from our store – traditionofindia.com
How do I Return an order?
Unfortunately, an order cannot be accept return in case your product has been shipped or delivery has already been made.
only wrong item(s) and/or manufacture defective item will accept Return with vailed proof. before return contact us.
Delay In Delivery
Due to COVID 19, their may be a delay in delivery. It may take 15 to 20 days to Dispatch your order from our office and may take another 45 to 60 days to deliver the order to your place. Also it may be possible that in some cities home delivery may not be possible at your place in that case you need to collect the parcel from the nearest courier office which will be informed to you.
In case of cancellation if you cancel the order before dispatch you will get 100% refund (please read the refund policy).
Once the order has been dispatched it can’t be cancelled.
Sorry for the inconvenience caused, we will be soon be working to normal as soon as the things get back to normal. Stay Safe